Sony Xperia = a general question

[Anonymous]

a friend of mine has just upgraded to Sony Xperia (Experia?) 

he doesn't know where to start - the guy in the Three shop in Keighley did something which would transfer contacts to his new phone = but no, or it could just be my friend 'can't see'

he feels he has to use the paper instructions manual with miniscule print in 'Swahili'  to begin to use the phone

I've advised him to go back to the Three shop in Keighley or say use cpw shop in town

he never really got to grips with his previous phone = Galaxy6

but did take good photos with it likewise the Xperia

I have noticed a help guide at the top right hand corner of the android page

is it possible for someone not on O2 to come on the community & use that help guide ..... or does Three have something similar itself 

[Anonymous]

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@Cleoriff wrote:

@Anonymous  please don't ever change

I have just read your last two posts on here and am cracking up at "Eh-up-ow-do" (the name you appear to have given your friend)

Its a pity he doesn't join the forum....he would have a ready made user name...

Spit take.....

PS...and I have kudoed you because you gave me the best laugh of the day....

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thank you @Cleoriff for the kudos & pleased I made you laugh 

@viridis I've given the instructions you posted above to Eh-up-ow-do & he is very grateful 

[Anonymous]

@viridis is it possible to do a factory re-set on this phone without going to the nearest 3 shop in Keighley? My friend Eh-up-ow-do is reluctant to go to the shop & 'talk' with the man who sold him the phone as he fears he will loose his temper pdq ..... my friend is paying £60 per month & is quite frightened of pressing buttons to run up a bill ..... this, from someone who's livelihood was in 'technology' many years ago ..... I'm trying very hard to get Eh-up-ow-do to come & visit me in my workroom & join the community ..... maybe if I ply him with John Smith's bitter it would help ps: he lost his contacts list when 3 man sold him the phone ie change in size of sim? 

[MI5]

As viridis isn't here I can answer that.
Just go into the settings menu and then "back up and reset" but everything will be wiped off the phone.

[Cleoriff]

Eh-up-ow-do....???? Again....

[viridis]

Yes, as @MI5 said is the correct procedure. @Anonymous

[Anonymous]

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@MI5 wrote:
As viridis isn't here I can answer that.
Just go into the settings menu and then "back up and reset" but everything will be wiped off the phone.

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thank you for that MI5 ..... I know the chap has photos on the phone - he likes that part of the Xperia very much ..... I will let him know the next time I see him 

[Anonymous]

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@Cleoriff wrote:

Eh-up-ow-do....???? Again....

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aye Cougar Gal ..... my drinking buddy Eh-Up-Ow-Do ..... I really do feel sorry for him 

[Anonymous]

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@viridis wrote:
Yes, as @MI5 said is the correct procedure. @Anonymous

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thank you viridis 

[Anonymous]

Hi again ..... Eh-Up-Ow-Do's secrectary here (the pay's not up to much btw) 

serious now ..... is it possible to get a paper bill / statement from Three (his internet service provider & mobile, he has a dongle) ..... = ..... I'm just thinking out loud so-to-speak, that this £60 per month seems a lot to me for internet / phone ..... he is so frightened of accessing the web now, on his mobile electronic devices, because he sees it as 'running up a bill' ..... so would it be possible if he writes to Three, for this breakdown of what money goes where to be received ..... thank you 

[MI5]

He will need to set up an online log in but otherwise, yes.
All details here http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=subcat,varset...