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Sony Xperia M email setup

Anonymous
Not applicable

I have set up my o2 email address on my new phone and no problem receiving emails but I cannot send one from the phone.  Any ideas?

 

I've just spent the best part of an hour with o2 gurus on something else and before I lose the will to live thought I would try a different tack with this query.

 

Thanks

 

John

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Anonymous
Not applicable

I am connected via wifi.

 

SMPT server - smtp.o2.co.uk

Port - 25

Security type - None

Message 11 of 15
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MI5
Level 94: Supreme
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Ah, right sorry.
So can you turn off wifi and try sending on mobile data then?
Who is your broadband provider now?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

broadband supplied by Sky and no problem running email through my pc.

 

will have to check mobile data later and will let you know

 

Message 13 of 15
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MI5
Level 94: Supreme
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OK, I'll see what I can find for you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
Level 94: Supreme
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Registered:
This help page from Sky suggests you should still be working OK for now but may help you if you follow the other links provided on the page http://helpforum.sky.com/t5/Sky-Broadband/Email-accounts-from-O2/ta-p/1490659
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 15
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