Sending MMS messages.

[HHGTTG]

I have just bought a Sony Xperia Z3 Compact and am very pleased with it. However I tried sending my mate a picture the other day, via MMS and he says that he can't download it on his HTC phone.

His network provider is T-Mobile and I'm with O2, of course. I have done similarly by sending MMS pictures both to myself, my cousin whose on Orange/EE etc. and to my old Nokia non-smartphone on the Vodafone netword and they work OK, receiving my pictures without any problems.

Is the fault at my end or my mate's?

[Anonymous]

It sounds like it's at his end.

Ask him to speak to his network to have his account re provisioned for mms.

Also at £0.40p per mms it's cheaper sending them in an e mail and you can send larger files this way too.

If he has WhatsApp or viber dowloaded you coukd send them this way too.

[HHGTTG]

Well I suppose so but on my previous HTC Desire S there wasn't a problem. His HTC however is even older than my old HTC.

[Anonymous]

Mms has always been an entity in its own right !

Sometimes works , sometimes does not or the messages are delayed or cannot be viewed.

This is why it's suggested to use other methods along with it being cheaper or no cost at all.

[viridis]

Make sure he's got mobile data turned on and not wifi or it won't come through.
Even with both on, some old handsets won't switch to mobile data when needed.

[HHGTTG]

Yes, I take your point. Quite honestly I'd quite forgotten about sending by email.

[MI5]

From the fault description you have given it does sound like a fault with your friends phone or network.
This could be a temp network glitch or there is a possibility that the phone has had an update since you last sent an MMS.
I'm also a big advocate of using alternative methods these days when it can be avoided as MMS are old outdated tech, small file sizes with poor quality and expensive !!

[Anonymous]

It is a better default option really to use e mail.

[HHGTTG]

Thanks, all.

[MI5]

You're most welcome