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Level 2: Apprentice
RachelDean
Posts: 15
Registered: ‎24-01-2013
Accepted Solution

Samsung Galaxy S3 - Insufficient Storage???

Hi,

Since having my S3 I've had nothing but problems with it. After having a sim swap and been taken in for repair and STILL not fixing the problem, i'm at my wits end!!

 

Basically, my phone keeps alerting me that I have insufficient storage. However, if i go on to my storage it says this:
Total Space: 11.25GB

Apps: 563MB
Pictures: 27.05MB

Audio: 72.86MB

Miscellaneous: 148KB

 

AVAILABLE: 434MB

 

Where the hell is all my storage?!

I've rebooted/reset my phone 7 times now, it's happened that many times! But I shouldn't have to keep losing ALL my photos and contacts and eveything because of this horrible fault! 

 

What should I do??

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MI5
Posts: 19,695
Topics: 189
Solutions: 2,654
Registered: ‎04-04-2012

Re: Samsung Galaxy S3 - Insufficient Storage???

Firstly you should back up your phone so you don't loose anything :smileywink: It can be restored after a reset.

Have you updated to Jelly bean yet as the file format is different which means it is virtually impossible to get low space....
Samsung S3 i9305 Dual SIM. Asus Fonepad.
HTC One M7. Samsung ATIV s. Xperia Z1.
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Level 2: Apprentice
RachelDean
Posts: 15
Registered: ‎24-01-2013

Re: Samsung Galaxy S3 - Insufficient Storage???

I have now started to back up everything, as I have a 1 year old and lost lots of photos/videos of him the first time I had to reset :smileysad: and yes, I've had all the updates! So still no idea why. Maybe a faulty phone?

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MI5
Posts: 19,695
Topics: 189
Solutions: 2,654
Registered: ‎04-04-2012

Re: Samsung Galaxy S3 - Insufficient Storage???

If the storage you have written above is exactly as it is on your phone you have issues as it is not displaying correctly for JB OS. Go into settings, about device and look for android version in there. How have you been doing a reset?
Samsung S3 i9305 Dual SIM. Asus Fonepad.
HTC One M7. Samsung ATIV s. Xperia Z1.
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Level 2: Apprentice
RachelDean
Posts: 15
Registered: ‎24-01-2013

Re: Samsung Galaxy S3 - Insufficient Storage???

Android Version: 4.1.2

 

I do the reset by 'Back up and reset' & pressing 'factory data reset' like the person in the o2 shop showed me to do :/

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MI5
Posts: 19,695
Topics: 189
Solutions: 2,654
Registered: ‎04-04-2012

Re: Samsung Galaxy S3 - Insufficient Storage???

Back up everything now and we'll try something else.
Samsung S3 i9305 Dual SIM. Asus Fonepad.
HTC One M7. Samsung ATIV s. Xperia Z1.
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Level 2: Apprentice
RachelDean
Posts: 15
Registered: ‎24-01-2013

Re: Samsung Galaxy S3 - Insufficient Storage???

[ Edited ]

Screenshot_2013-01-24-18-28-37.png

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Level 2: Apprentice
RachelDean
Posts: 15
Registered: ‎24-01-2013

Re: Samsung Galaxy S3 - Insufficient Storage???

Ok. Everything is backed up, I do it every day now just incase!

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jonsie
Posts: 18,377
Topics: 158
Solutions: 1,827
Registered: ‎04-01-2009

Re: Samsung Galaxy S3 - Insufficient Storage???

Try clearing the cache by holding the volume up, home and on switch till you get the menu and then scroll down to clear partition cache, then reboot.

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Level 2: Apprentice
RachelDean
Posts: 15
Registered: ‎24-01-2013

Re: Samsung Galaxy S3 - Insufficient Storage???

The Menu says:

Reboot System now
apply update from ADB

apply update from external storage

wipe data/factory reset

wipe cache partition

apply update from cache

which one?

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