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Level 1: Joiner
bhoy1976
Posts: 3
Registered: ‎07-12-2012
Accepted Solution

Samsung Galaxy S2 - freezing & rebooting

Ever since the firmware upgrade on this model, I have had freezing and rebooting. I had it taken in by O2 to be looked at.

 

It passed all its checks and all I got in feedback was that I should keep the software up-to-date. As far as I was aware I had it all up-to-date.

 

Upon receipt of the phone I have found the very same issues. Tried opening my music folder this morning and BAM! Frozen.

 

After several attempts to do the same thing I gave up and rebooted the phone myself. The other issue I have found is when turning on WiFi when I get home.

 

It goes pale green initially, thinks about connecting then reboots. Soemitmes this doesn't happen but I'm really getting fed up with what used to be a good phone.

 

Is this a general issue that S2 owners are having to put up with?

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MI5
Posts: 29,334
Topics: 265
Solutions: 3,098
Registered: ‎04-04-2012

Re: Samsung Galaxy S2 - freezing & rebooting

The wifi is a 4.03 glitch. Fix is to install 4.04 software (only possible if you first unlock phone and flash open ROM). As for freezing you need to do a factory reset from recovery mode, but back up first through Kies so you can re install your accounts and settings.
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.
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Level 25: Hard Hitter
steersy
Posts: 1,466
Registered: ‎14-11-2012

Re: Samsung Galaxy S2 - freezing & rebooting

I had the exact same problem with mine. 

If the phone is under 24 months old phone up O2 and as it has already been in for repair once they will send you a new phone.

My Opinions are my own but if you do not like them it is because I am telling you the way it is.
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Level 1: Joiner
bhoy1976
Posts: 3
Registered: ‎07-12-2012

Re: Samsung Galaxy S2 - freezing & rebooting

My phone is now unlocked. Once I have rooted the phone, where do I get hold of 4.04 software?
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MI5
Posts: 29,334
Topics: 265
Solutions: 3,098
Registered: ‎04-04-2012

Re: Samsung Galaxy S2 - freezing & rebooting

No need to root. Software here http://www.sammobile.com/firmware/?page=8&view=5711. After saving the download click on "Firmwares & Files" to download Odin (flashtool). I suggest you register on Sammobile too to prevent issues with passwords in the firmware.
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.
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Level 25: Hard Hitter
steersy
Posts: 1,466
Registered: ‎14-11-2012

Re: Samsung Galaxy S2 - freezing & rebooting

Just to add for peoples information, I reinstalled facebook this morning as there was a new update and thought I would see if the problem was still there. 

Within 20 minutes of using facebook the phone froze in sleep mode and even doing a hard reset failed so had to tug the battery. Put battery back in tried facebook again, an hour later same issue. 

My Opinions are my own but if you do not like them it is because I am telling you the way it is.
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Level 1: Joiner
bhoy1976
Posts: 3
Registered: ‎07-12-2012

Re: Samsung Galaxy S2 - freezing & rebooting

MI5, I used this with Odin an 4.04 is up and running. I will keep an eye on things but the main thing is that is done!

Thanks for your help.
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MI5
Posts: 29,334
Topics: 265
Solutions: 3,098
Registered: ‎04-04-2012

Re: Samsung Galaxy S2 - freezing & rebooting

You'll get the flash bug now :smileywink:
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.
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