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Level 2: Apprentice
Keith-47424
Posts: 16
Registered: ‎08-06-2012

S3 text notifications sounds not always working

Has anyone had this problem? All the settings as far as I am concerned are correct but sometimes the text notifications sounds are not always working.

Any help gratefully received.

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MI5
Posts: 17,126
Topics: 180
Solutions: 2,341
Registered: ‎04-04-2012

Re: S3 text notifications sounds not always working

Are you referring to visual or audible notifications. You may not get an audible notification if you already have the messaging app open.....
Samsung S3 i9305 Dual SIM Three UK / giffgaff
HTC One O2 4G Unlimited
Samsung ATIV s EE 4G
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Level 2: Apprentice
Keith-47424
Posts: 16
Registered: ‎08-06-2012

Re: S3 text notifications sounds not always working

Audible as the visual appears at the top of the screen.

Ah good question. I have absolutely no idea if the message app is open. I suspect that it maybe but as I am new to android how would I know? And how do you close it? And even if it is open why would the audible notification not work?

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MI5
Posts: 17,126
Topics: 180
Solutions: 2,341
Registered: ‎04-04-2012

Re: S3 text notifications sounds not always working

If you open "Task Manager" it will show any open apps. I guess the assumption is that if you have the app open you would see a new message come through and not need the audible notification....? I noticed mine does it in the email app but not noticed it in the messaging app....
Samsung S3 i9305 Dual SIM Three UK / giffgaff
HTC One O2 4G Unlimited
Samsung ATIV s EE 4G
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Level 2: Apprentice
Keith-47424
Posts: 16
Registered: ‎08-06-2012

Re: S3 text notifications sounds not always working

Can I be really stupid here? But how do I open "Task manager?" I am a real android virgin. Must admit that I was an Iphone man before.

On the subject of sms audible notifications, it is still not working correctly. Or as I would at least expect it to. For example, today it was charging and was in theory not being used and I noticed the screen come on for a few seconds and then go off. I went over to check and noticed that a message had come through but no audible notification again. The audible notification is definitely checked. So help please?????

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MI5
Posts: 17,126
Topics: 180
Solutions: 2,341
Registered: ‎04-04-2012

Re: S3 text notifications sounds not always working

Task manager is an app. It will be in your app list. Just tap it to open. Are you getting audible notofications for other apps...? Check in settings >sounds that you have all the bars moved up.
Samsung S3 i9305 Dual SIM Three UK / giffgaff
HTC One O2 4G Unlimited
Samsung ATIV s EE 4G
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Level 2: Apprentice
Keith-47424
Posts: 16
Registered: ‎08-06-2012

Re: S3 text notifications sounds not always working

I didn't have Task manager. Have now installed it. As to other notification? Such as? Sorry for being an idiot. I have checked settings and all bars are moved up. I have also seen on other sites that people have mentioned the icons on the drop down bar. This is also green for the "notification" icon. The one for sound is grey. What I cannot understand is sometimes the audible works but most of the time it doesnt.

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MI5
Posts: 17,126
Topics: 180
Solutions: 2,341
Registered: ‎04-04-2012

Re: S3 text notifications sounds not always working

For other notifications, I meant if you receive an email, for example, ie if you get an email does the phone give an audible sound but then without changing anything you get a text which does not get an audible sound...? I think somewhere you may be turning off sounds but a bit difficult to tell without looking at the phone. Maybe you could pop into an O2 store and have a Guru look at your settings for you?
Samsung S3 i9305 Dual SIM Three UK / giffgaff
HTC One O2 4G Unlimited
Samsung ATIV s EE 4G
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Level 2: Apprentice
biglou123
Posts: 46
Registered: ‎28-05-2012

Re: S3 text notifications sounds not always working

You can also access task manager by holding down the home button
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Level 2: Apprentice
Keith-47424
Posts: 16
Registered: ‎08-06-2012

Re: S3 text notifications sounds not always working

Thanks Biglou. Didnt know that. But I do now. 

On the audible side, I think I may know why this is now working. Today I have changed the notification to one of the normal tones and everytime it worked no problems. I have therefore deleted the tone I had and re-instaled it. I will see how I get on from here. I will advise in due course.

Thanks to everyone for their help so far.

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