Note 4 Internet Problem

[Welshydevil74]

Im having trouble connecting to the internet via wifi. Says im connected to wifi but internet doesnt work. Works fine on my wifes iphone. Haven't changed anything on my phone and dont know where to look to see if there any issues 

[MI5]

Forget the connection on your phone and re-make it.

[Cleoriff]

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@MI5 wrote:
Forget the connection on your phone and re-make it.

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Would the connecting to data services link be helpful @MI5 ?

[MI5]

Not if I'm understanding the question correctly.....?

[Cleoriff]

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@MI5 wrote:
Not if I'm understanding the question correctly.....?

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OK (says she...backing away from the mic)

[Welshydevil74]

Connecting via my data works fine. Just forgot the wifi and reconnected but still the same 😕

[MI5]

Reboot the router ?

[Cleoriff]

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@MI5 wrote:
Reboot the router ?

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I was going to say that (even though I had 'backed away') but the OP says his wifes iPhone is working fine?

So would the router be the problem?   #just asking

[Welshydevil74]

Yep. Done that a few times

[viridis]

Could be if it's throwing an error on a particular ip address.
As mi5 has said is first things I'd do.