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Moto X Won't Charge

Anonymous
Not applicable

Hi, I've have a Moto X for almost 18 months and my contract is not up until August this year.  It had started charging slowly last month, some days not charging at all.

 

I have cleared the phone cache, deleted aps, used the charger for my PC that came with phone and tried other chargers, but the phone is just not charging at all now.  

 

It was showing the charge icon a few days ago, but actually run flat whilst  on charge.

 

I do not have insurance, but will o2 fix this problem, as I have not damaged the phone?

 

Thanks

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MI5
Level 94: Supreme
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How very true.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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