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Level 1: Joiner
Shay
Posts: 4
Registered: ‎26-04-2012

Mini Pro Internet on but not connecting.

HI I've a Mini Pro. The internet is turned on and the up and downloading arrows appear at the top of the screen implying all is fine but when I go into an app or use the browser that attempts to go online, I get a 'Data connectivity problem. The server failed to communicate. Try again later.' message.

 

I've never had any problems before in a year of usage and I don't see anything different in any of the settings.It happened this evening all of a sudden and I've no explanation for it (phone wasn't dropped etc)

 

Anyone got any ideas on how to rectify this? Thanks

 

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O2 Social Media Team
O2 Social Media Team
Dan
Posts: 54
Registered: ‎03-04-2012

Re: Mini Pro Internet on but not connecting.

Hi Shay,

 

That's strange, do you know anybody else in your area that is also having problems? You can check for local area issues here: http://j.mp/O2Coverage

 

Can you also try your sim card in a different handset?

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Level 1: Joiner
brucecally
Posts: 1
Registered: ‎29-04-2012

Re: Mini Pro Internet on but not connecting.

Hi guys i'm having exactly the same problem. I've gone through all the advice from Sony themselves.

 

I have been into an o2 store and they upgraded my sim card itself, which also hasn't worked.

 

Please help.

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