I have an on going problem where my phone will simply stop receiving calls and text messages. According to the phone display I have a connection to o2 as I have both a full set of bars and it says "02-UK" on the display.
If I simply reboot my phone it is fixed for anything from a week to a month.
This issue started around 18 months ago with my Sony Xperia M which i got through Carphone Warehouse and was told it was a phone issue and would need to be sent off for repair, as I could not do without my phone I decided to live with it despite my increased annoyance.
Recently my contract was upgraded and I now have a new phone (Samsung S5) which also came with a new Sim card, my joy at no longer having the issue were short lived as it has already developed the same issue in less than a month.
I've been online with an O2 guru who is sending me out another new phone as I'm still in the cooling off period however I cannot see this being a solution but more of an "i don't know and this will get rid of you" answer.
i.e. how can two completely different phones from different manufacturers with different sim cards in have the exact same fault.
The only things which have remained are my phone number, the phone operator and the fact both are Android phones.
so surely it's either: -
1 - An issue with my number being able to log onto the network properly
2 - An issue with Android and connectivity in general
Any thoughts?
