Lollipop on Samsung Alpha, S5 Mini, S4, Note 3 & Note 4

[Chris_K]

As I've been asked in different threads around the status of Lollipop for these devices I tought it'd be best to keep everything in the one spot for all members to find easily and to get the latest status on these.

Note 3 & 4
We're currently in posession of the latest Lollipop update for the Note 3 & Note 4 and are extensively testing these to ensure our customers have the best possible experience with it.

S5
We're in receipt of a small maintenance update for the S5 that returns the mute button that many have been asking for. This has now been fully tested and approved by us and returned to Samsung to be scheduled for release. At present we hope for an early-to-mid April push.

S4 (info below added 3rd April)
We've now approved Lollipop for the S4 i9505 model. We are also in receipt of the update for the S4 i9515 model which we'll be looking to begin testing next week, so we're hoping both these S4 updates will come out around the same sort of time, over the next few weeks...

S5 Mini & Alpha
At present we are not aware of Samsungs current plans to bring Lollipop to these devices. That's of course not to say it won't happen - it will, but we've not been given any ETA's for UK versions. We'll be sure to keep everyone updated as and when that info changes - i'll be updating this thread and adding new replies as and when, so please subscribe to this thread if you want updates on this.

18th March Update

Hi all. Our apologies for the lack of updates but we wanted to update you on the current state of play.

What’s with the ‘delay’?
We want to emphasise that both we and Samsung strive for all updates to have the best possible user experience. If you remember back to the recent S5 Lollipop update, unfortunately a small number of customers had a negative experience and that’s not something either of us want for our customers. That being said, our tests for these new updates are extensive and thorough – if Samsung aren’t happy with results, they may delay the update and look to send us a new one. If we’re not happy with it, we will update Samsung on our results and may look for a fix.

O2 'Extras'
This isn’t just about O2 splash screens or O2 apps – implementing those changes takes very little time or effort and certainly doesn’t delay updates. The majority of time these updates are with us are on user experience testing and to monitor for any issues the software may have with our network – eg, switching 4G on/off, network interface issues etc.

What now?
We currently have the latest Lollipop updates from Samsung for the Note 3 and Note 4. We’re also testing a maintenance release for the S5 that will return the mute button many of you have been asking for (the mute button will also be there for the Note 3 & 4). We would love to say these updates will be available in ‘x’ days/weeks but the reality is, we can never be certain. Unforeseen issues can happen and that may impact a release date – whether it’s Samsung who spot an issue or us. All we can promise is that we’re doing all we can to ensure you have a positive experience with the update.

27th March Update
Good news, today we've officially approved the S5 maintenance release and have sent the approved update to Samsung. Providing they don't encounter any unforseen issues with this update, we estimate and hope this should start pushing out to customers within the next week or two - so early/mid April.

If we become aware of any issues or delays with this M/R, i'll keep you updated

30th March Update
Indeed - some fresh news this morning to share with our Note 3 and Note 4 users - the latest Lollipop update has now been approved on our end and returned to Samsung to schedule for release. Providing no unforeseen issues are encountered, we're hoping you should see this update start pushing out over the next week or two, though it could be a bit sooner... If we get a date or closer estimate (or any delays), we'll keep you posted.

S5 users - the maintenance release is currently scheduled to push out tomorrow but I must stress that release dates for software are not like release dates for movies... They can shift, change, skew, delay (more often at least anyway)... Things are looking good though so eyes peeled!

3rd April Update

We've now approved Lollipop for the S4 i9505 model. We are also in receipt of the update for the S4 i9515 model which we'll be looking to begin testing next week, so we're hoping both these S4 updates will come out around the same sort of time, over the next few weeks... April's looking like a hot month for Samsung updates!

7th April Update
Some good news - and hopefully the news the majority of you have been looking forward to... The Lollipop is now out for Note 3 & S4 (i9505) users. If you're not seeing the update available, try checking for updates manually and failing that, try updating via USB cable / KIES.

Note 4? We're hoping for this to go live towards the end of this week.

8th May Update
Hey folks, new information straight from my inbox... Hopefully the news some of you were after.

S4 i9195 - The new update should be going live from today, if not already. Remember if you don't see this available right away as an OTA update, to consider trying via KIES or to wait a few days for it to saturate.

A3, A5 & Alpha - It's coming... We expect to receive this soon and will be testing this over the next couple of weeks with the hope if the update being available towards the end of the month providing there are no complications or delays... I'll keep you updated.

[Anonymous]

The Russian update is for the Exynos chipset firmware that rolled out a few weeks ago, the Snapdragon 800 ( o2 supplied version) varient has rolled out across europe and if O2 haven't been suplied with a testing copy they should be chasing Samsung as all the other carriers have it, it's incredibly stable for  a release like this so testing should be very quick.

The Exynos varient S4 rollout has also begun and the Qualcomm version is expected to be hot on it's heals.

[Anonymous]

Good point about O2 chasing Samsung, toshbot. They should be!

Vodafone must have a good relationship with Samsung to there with theirs already...

Wonder how the Hutchison takeover will affect O2-Samsung relationship and future updates for customers (quicker maybe...?)

Going to keep watching sammobile then. As they seem to be have quicker and reliables info on updates than here (sorry O2, but you're slow with info).

Nice to see my point of information source was skipped over.

Whatever the outcome, maybe it's time to trip KNOX... and go to CM.

[Anonymous]

extend continuously update date note 4 when other networks already

[Anonymous]

Well I have the galaxy S4 i9505 - it seemed like the other variants of the S4 for instance, the i9500/i9506 have managed to get a few updates to lollipop and they started to receive it in other countries a week or 2 ago. So how cone Samsung is delaying the update to the i9505? Is it because they have an unsettlement with Qualcomm? What do you guys think? I really can't wait for the lollipop update!

[MI5]

Nothing to do with any deals it's just compatibility with the processor.

[Anonymous]

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@Chris_K wrote:

We can't comment on other networks, only that we have not yet received any UK/European version from Samsung for testing - nor have we been given any ETA to receive this. As mentioned in the original post i'll be monitoring the situation and will update when the situation changes.

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Well that's embarassing.

[Anonymous]

"We can't comment on other networks, only that we have not yet received any UK/European version from Samsung for testing - nor have we been given any ETA to receive this. As mentioned in the original post i'll be monitoring the situation and will update when the situation changes."

Hmmm, doesnt quite fill your customers with confidence now, does it?

Other UK networks have already rolled it out for Note 3, and you havent even been GIVEN it to begin starting? No asking then?

Way to go, O2. Customer fail.

[Anonymous]

you just shot them down LOL  

[Anonymous]

Am actually not keeping my hopes up now coz the Samsung galaxy S4 (I9505) android lollipop 5.0.1 seems to be lerking in the fog..... Any one got any news to keep up the slight hype?

[Anonymous]

Have you ever thought that there might be specifics in the o2 software and that Samsung might still be working in it?

All this criticism without knowledge. Lollipop will be here when it is here. Put it into perspective. You have a phone. It let's you make calls. Send texts. Browse data. No one has died. It is not the end of the world.