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Help with s5

nevzy31
Level 4: Observant
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Hi guys since yesterday my s5 back button has been working itself cutting me off websites apps the lot never had any new apps for ages it's just started doing it really bugging me now any help would be greatly appreciated. 

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nevzy31
Level 4: Observant
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I will guys here's hoping they fix it

View solution in original post

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Cleoriff
Level 94: Supreme
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Hi @nevzy31

How old is the phone? Have you recently updated to Lollipop?

Veritas Numquam Perit

Girl in a jacket
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nevzy31
Level 4: Observant
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I've had it about a year now I updated a while ago had two updates only started doing it yesterday it's really annoying
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Cleoriff
Level 94: Supreme
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I have searched the Android forums and only found 2 instances of this happening. The advice on both occasions was to return the phone as it was still under warranty. However, I will call in our Samsung expert @MI5 who will advise you further when he comes online wink

Veritas Numquam Perit

Girl in a jacket
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nevzy31
Level 4: Observant
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Thanks for that I await the genius
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Cleoriff
Level 94: Supreme
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@nevzy31 wrote:
Thanks for that I await the genius

LOL  Good call. I am sure he will be online soon...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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Just to add the forum has been glitching and people have been trying to get online. Seems to be ok now though...

Veritas Numquam Perit

Girl in a jacket
Message 7 of 18
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Anonymous
Not applicable
Ok here for me now where's this so called genie @@MI5
Message 8 of 18
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Cleoriff
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@Anonymous wrote:
@Anonymous here for me now where's this so called genie @@MI5

I think he was referred to as a genius...not a genie @Anonymous LOL

I can confirm he did try to get online but was unable to. As it's BH Monday he could be out and about now...

Veritas Numquam Perit

Girl in a jacket
Message 9 of 18
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Anonymous
Not applicable
I didn't want him to get a big head slight_smile
Message 10 of 18
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