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HTC one V cant connect

Anonymous
Not applicable
Can anybody help me iv got a Htc one V its driving me mad i cant get it connect to o2 or other networks im payandgo dos it av different settings thanks Can i ask wot do people think of it ?
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Anonymous
Not applicable

Does it Airplane mode turned on? If so turn off.

Pop the sim card card and battery out, wait 10 seconds and pop it back it.

Make sure phone isnt set to 4G only in the network settings.

Sounds obvious but make sure the sim is in the correct way.

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Anonymous
Not applicable

Hi


Does it say 02-UK in the phones status bar. If not and the phone was bought privately makes sure it's not been imei barred via http://www.checkmend.com/uk/

The sim card may be faulty - any O2 shop can perform a swapmysim procedure to transfer your number and tariff from the old sim card to a new one.

Also ensure you have credit and available allowances by checking your myo2.

Contact O2 to have your account checked. Points of contact are here http://www.o2.co.uk/contactus

Occasionally turning the phone off , clean the SIM card and battery pull (phone model dependant) and turn the phone back on clears lots of glitches.

Look at this help link http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...

Generic tips here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev... and check your service status here http://status.o2.co.uk

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MI5
Level 94: Supreme
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Registered:
If you are not getting registered on network at all it is likely a sim failure or a barred phone.
Try the sim in another phone and if that one works you phone is dodgy - either reported stolen or faulty in some way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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viridis
Level 56: Guvnor
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If second hand it may have been messed with software wise.
As a rule of thumb, if I ever get a second hand phone, the first thing I do is connect to a pc and download the pc programme for it and perform a software reset
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