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HTC One lost connection with home wifi

Anonymous
Not applicable

on ‎30-04-2015 22:39

on ‎30-04-2015 22:39

WiFi connection has been fine for 18 months, all of a sudden out of nowhere phone is losing connection. The only fix is to keep resetting WiFi. All other devices such as laptop and tablet are fine and do not have this issue.
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MI5
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on ‎30-04-2015 22:41

on ‎30-04-2015 22:41

Forget the connection on phone and re-scan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎30-04-2015 22:46

on ‎30-04-2015 22:46

Done that, it rescans, finds my WiFi, tries to connect and fails... Grrrrrr!!
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MI5
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on ‎30-04-2015 22:52

on ‎30-04-2015 22:52

Is it BT WiFi?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎30-04-2015 22:53

on ‎30-04-2015 22:53

No Virgin
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MI5
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on ‎30-04-2015 22:57

on ‎30-04-2015 22:57

Have you tried changing the channel on the router?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎30-04-2015 22:59

on ‎30-04-2015 22:59

Within the last fortnight, didn't change anything unfortunately 😔
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MI5
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on ‎30-04-2015 23:04

on ‎30-04-2015 23:04

Quite a few reports on Virgin's forum and some things to try to resolve it too http://community.virginmedia.com/t5/Wireless-Networking/bd-p/Wireless
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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viridis
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on ‎30-04-2015 23:11

on ‎30-04-2015 23:11

192.168.0.1 put that in your address bar.

log in using "changeme"as your password (unless you changed it)

Go to advanced

Go to wireless radio

Set it like this 

Screenshot_2015-04-30-23-08-44.png

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viridis
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on ‎30-04-2015 23:13

on ‎30-04-2015 23:13

Once done that, exit page, wait 10 seconds, turn off router, wait ten seconds turn on router, wait a few minutes, then connect
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