Galaxy s2 wont turn on. Cant access recovery mode

[Anonymous]

Guys,

Really need your help.

My Samsung Galaxy S2 is 1 yr old. Last two days, it wont start up. Not charging and even I could not access the recovery mode (Volume up+Home+Start). Even soft reset (battery out 10 seconds and start button). Tried connected to computer(KIES) but phone was not detected.

Any idea?

[jonsie · Accepted solution]

Sounds likes something has failed completely, I would send it off for repair.

[MI5]

Agreed.... It's kippered 😞

[Anonymous]

Thanks Jonsie and MI5.

Contacted o2 repair team. Been told that Samsung is under warranty until end of contract. Thanks God!. Will send it for repair.

[MI5]

That's correct - all Samsung phones have a 2 yr warranty

[jonsie]

If you have a Samsung repair centre close by it might be worth going direct rather than through O2.

[Anonymous]

samsung number 01932 454 3583  open mon-sat 9am-6pm 

[Anonymous]

Update.
1. Chat with o2 agent
2. Immediatly received repair confirmation email that contain o2 repair centre address
3. Print the address. Stick on an envelope and put your S2 with battery. Post.
4. o2 received.
5. O2 repaired the phone
6. O2 courier back the phone.
7. Free of charge
8. All the above within 5 working days.

O2 rocks!!!!!

[MI5]

Good to hear