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Level 1: Joiner
Posts: 2
Registered: ‎29-04-2012

Galaxy s11 problem

Hi,

I am able to make calls and send texts but cannot receive either. I have a good signal (4 bars)Any ideas?

This problem started this morning.

I have the latest firmware installed and have tried switching off for an hour then turning on again. I have checked that incoming calls are not blocked.

Barry

Posts: 624
Kudos: 163
Solutions: 181
Registered: ‎04-04-2012

Re: Galaxy s11 problem

Try entering ##002#  then the call key.

 

Test it again.

 

 

Level 1: Joiner
Posts: 2
Registered: ‎29-04-2012

Re: Galaxy s11 problem

Hi,

Tried that but no joy :-(

Thanks for thrying to help. Any other ideas?

 

Posts: 48,650
Topics: 333
Solutions: 4,605
Registered: ‎04-04-2012

Re: Galaxy s11 problem

Can only suggest you remove battery and SIM card for 20 mins then retry. This will boot your phone with a clean network signal.
Phone in use:
Leagoo Elite 1
Previous devices: Nokia 640 DS. Sony Z1
Samsung S3 i9305. Asus Fonepad. Samsung Note 4. AtivS.

nil desperandum


Posts: 624
Kudos: 163
Solutions: 181
Registered: ‎04-04-2012

Re: Galaxy s11 problem


MI5 wrote:
Can only suggest you remove battery and SIM card for 20 mins then retry. This will boot your phone with a clean network signal.

Just out of curriosity where does the 20 minutes come from? I have found 30 seconds to usually be more than ample. 

Posts: 48,650
Topics: 333
Solutions: 4,605
Registered: ‎04-04-2012

Re: Galaxy s11 problem


version7point0 wrote:

Just out of curriosity where does the 20 minutes come from? I have found 30 seconds to usually be more than ample. 


It may welll be ample, you just need to be sure that no residual memory is retained, so make your own choice as to how long you leave it out for.....

Phone in use:
Leagoo Elite 1
Previous devices: Nokia 640 DS. Sony Z1
Samsung S3 i9305. Asus Fonepad. Samsung Note 4. AtivS.

nil desperandum