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Cannot upgrade from 4.2.2 on my S4

Anonymous
Not applicable

on ‎15-07-2014 11:56 - last edited on ‎15-07-2014 16:14 by

on ‎15-07-2014 11:56 - last edited on ‎15-07-2014 16:14 by

Hi I am hoping someone on here will be able to give me more help than live chat. I have a Galaxy S4 on o2. It has STILL not been upgraded from 4.2.2 surely I should havr been upgraded to kit kat by now? I've checked via Kies and doesn't upgrade via that either.

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Anonymous
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on ‎15-07-2014 13:50

on ‎15-07-2014 13:50

Thanks for your help. I'll let you know how I get on and if I need anymore help lol
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MI5
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on ‎15-07-2014 14:10

on ‎15-07-2014 14:10

No worries.... Just shout up slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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‎15-07-2014 16:18 - edited ‎15-07-2014 16:23

‎15-07-2014 16:18 - edited ‎15-07-2014 16:23

Hi @Anonymous 

 

Welcome slight_smile

 

I'm Toby, the community coordinator and I moved your posts and the replies you received into your own thread. This way you can easily follow it, as well as pressing the 'Accept as Solution' button on whichever post helped you the most.

 

Good advice here MI5!

 

 

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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MI5
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on ‎15-07-2014 16:46

on ‎15-07-2014 16:46

Cheers Toby wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎15-07-2014 17:02

on ‎15-07-2014 17:02

Thanks guys I'll hopefully get it sorted
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Cleoriff
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‎15-07-2014 17:09 - edited ‎15-07-2014 17:10

‎15-07-2014 17:09 - edited ‎15-07-2014 17:10

@Toby wrote:

Hi @Anonymous 

 

Welcome slight_smile

 

I'm Toby, the community coordinator and I moved your posts and the replies you received into your own thread. This way you can easily follow it, as well as pressing the 'Accept as Solution' button on whichever post helped you the most.

 

Good advice here MI5!

 

 

Thanks for that @Toby 

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