cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot receive text messages

Anonymous
Not applicable

Hi, I can sent messages OK, but I'm not receiving any at all.  Can anyone help??

Message 1 of 8
4,780 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
First thing is to turn phone off and back on again. Whilst phone is off, take out sim card and give it a wipe with a clean cloth.
See if it's fixed....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
4,775 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Anonymous wrote:

Hi, I can sent messages OK, but I'm not receiving any at all.  Can anyone help??


@Anonymous @Anonymous 

Welcome to the forum. Can you tell us a bit more? What type of phone have you got and how long have you had this problem? wink

Edit...Apologies @MI5  no one had replied when I typed my question...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 3 of 8
4,774 Views

Anonymous
Not applicable
Hi @Anonymous and welcome to the community ,if you give us a bit more info we will probably be able to help you.
Message 4 of 8
4,684 Views

Anonymous
Not applicable

i cannot receive text messages please helpSmiley Indifferent

Message 5 of 8
4,650 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Anonymous wrote:

i cannot receive text messages please helpSmiley Indifferent


We need more info.....

What phone?

Have you got a signal?

Can you make calls and receive texts etc......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
4,647 Views

Anonymous
Not applicable

I have a samsung S4 mini

i can text make calls i cant receive text messages

Message 7 of 8
4,644 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Try wiping your sim card first in case there is a build up of static and also check for any reported network issues here http://status.o2.co.uk/

Also check the settings from within your message app to make sure you haven't blocked any of your contacts from sending text messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
4,643 Views