Can't connect to WiFi if there is a welcome or login page.

[Anonymous]

Hi, hopefully someone can help me with this.

I have no trouble connecting to regular WiFi on my SG S4, but since I got it a few weeks ago I can't connect to O2 WiFi, The Cloud or anything like that.

The WiFi signals show as normal in the list and seem to make the initial connection, but then my browser isn't able to display the welcome or login page, or anything else.

Any ideas?

[MI5]

Try this newer piece of advice which works for some people http://community.o2.co.uk/t5/Other-Products-Services/O2-Wifi-At-London-Underground-Not-able-to-conne...

[Anonymous]

Just to update, I've tried to remove my previous phone from my O2 Wifi record using both my handset AND my PC and I just get an error message.  I guess this will probably be the issue if only the website worked for me!

[MI5]

May be best for you to call CS and see if they can help you any further ?
http://www.o2.co.uk/contactus

[Anonymous]

Just tried ringing, got thru all the menu and then got cut off after 2 rings.  Nice.

[MI5]

If you are ringing from your O2 phone choose option 2 then 0 and you should get through pretty quickly.