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Alcatel one touch Pixi - GPS not found - Pokemon Go

shadyone
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Just bought this tablet Alcaltel Pixi 5.1 running kit kat 2nd hand.

 

I don't know if it is a sim card problem (topped up with £10 but doesn't receive calls but makes my iphone ring).

 

or tablet problem

 

or O2 problem.

 

Trying to get Pokemn Go to run on it.

 

Any ideas? Thank you.

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MI5
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OK, good news - it should have GPS.
Download this free app from play, go stand outside in a clear space and run the app https://play.google.com/store/apps/details?id=com.chartcross.gpstest&hl=en
It will tell you if GPS is working and how many satellites it can fix on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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shadyone
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It seemed to work and said I had a 3D fix with 26 in view and 13 in use , oooh, so maybe a problem with the tablet settings or O2 settings?
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MI5
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No, shouldn't make any difference as GPS is a sensor on tablet and not connected to any other settings.
I don't play the pokey game but have a look in the settings to see if you need to allow it to connect to GPS and just check the tablet settings that location services are set to high accuracy.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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shadyone
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Will do thanks, just had a message saying I had to update Google Play services, will se what that does, thanks again

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shadyone
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Oh my, can you believe it, that was what it needed after messing around with it all day. MAny thanks for your help, you have saved me throwing it out of the window and stopped me buying another one, THANKS!!!

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MI5
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Good news - enjoy your poking wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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shadyone
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Ha ha! Will do CheersThanks!

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Cleoriff
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@MI5 wrote:
Good news - enjoy your poking wink

LOL...So good to be home...Hero

Veritas Numquam Perit

Girl in a jacket
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MI5
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Did you miss your poking?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
Did you miss your poking?

Not at all. I have made no secret of the fact I find pokemon go a bit silly....but each to their own. I understand some people find it very exciting.....Whistle

Veritas Numquam Perit

Girl in a jacket
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