Welcome to the O2 Community!

The O2 community is a space for everyone to get help & support, engage with the O2 brand, bounce ideas off each other and have fun.

Not a member? Register here to take part.

cancel
Showing results for 
Search instead for 
Did you mean: 
82,258 Members
1064413posts

Community Activity

Number transfer

Hi. I have had my new phone now for 11 days and my previous phone number hasn’t transferred over yet. I supplied the pac code when buying the phone and again last Friday.

Lauren23 by Level 1: Joiner
  • 3 Views
  • 1 replies
  • 0 kudos

False credit report

For the past few months, I've been dealing with a serious issue on my O2 account. There's an incorrect default and missed payment listed that shouldn't be there. I've spent countless hours on the phone, frustratedly transferred between different agen...

Change Sim Only plan

Hi, I would like to change my Sim Only plan as I am now eligible to upgrade. I can see that you have an offer for 32GB for £8 per month, please can you switch me to this.Thank you,Jessica

Small Masts Trial

This is an excellent Initiative by o2, and shows what can be done when solutions are developed by techies rather than accountants.. And this shows that there isn't a one size fits all solution, so more this please VMo2 https://www.ispreview.co.uk/ind...

madasaf1sh by Level 76: Forum Legend
  • 61 Views
  • 2 replies
  • 0 kudos

Oops.

Already scooped...https://community.o2.co.uk/t5/Discussions-Feedback/Small-Masts-Trial/m-p/1702466/highlight/true#M131208Thanks, @madasaf1sh

pgn by Level 74: Whizz kid
  • 20 Views
  • 1 replies
  • 0 kudos

O2 idiotic billing alerts at MIDNIGHT

Just got to sleep and been woken by text alerts from 02 that my bill is ready - the exact same amount as last month. Sending alerts just before midnight not a good way to keep customers guys.

Diode by Level 1: Joiner
  • 35 Views
  • 1 replies
  • 0 kudos

This is a message for O2 bosses if they want to keep O2 company as a global big phone service.

I was thinking I could use an O2 SIM card anywhere around the planet as the O2 company seemed to me to be a very big corporation...Sadly, once you leave Europe the glory of the O2 company is fading significantly and about this a big O2 company one ca...

donecek by Level 1: Joiner
  • 507 Views
  • 32 replies
  • 0 kudos

IMEI barred when phone lost. Now its been found O2 cannot reinstate my network on my phones handset

Hi I hope someone can help me here? I lost my phone 16/03/24 and I rang up to block my sim and iPhone, I then found my iPhone later on the same day so I rang up to get everything back to normal and unblocked! I’ve rang up cs 3 times and spoke to peop...

Ricky1695 by Level 1: Joiner
  • 19 Views
  • 1 replies
  • 0 kudos
Getting Started

If you're new to the O2 community or haven't been here for a while you will find the below links helpful to get you started!

Announcements

Would you like to help us shape the future of O2 products and services? Join up to one of our beta testing programs here!

Top Kudoed Authors

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

30 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments